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Effective Date: 11/30/2025
This Cancellation & Refund Policy outlines the rules applicable to all bookings made with EasExplore Pods through our websites, mobile apps, WhatsApp, third-party delivery channels or on-spot bookings at our pod locations.
All bookings with EasExplore Pods are 100% non-refundable. Once a booking is confirmed, the paid amount cannot be cancelled, reversed or refunded under any circumstances, including but not limited to early check-outs, delays, change of travel plans, missed trains/transport, or personal emergencies.
If a guest does not check in during the booked slot or fails to appear at the pod during the booking duration, it will be considered a No-Show. No reimbursement, credit, date change or adjustment will be provided.
Since pods operate on an hourly short-stay system with limited capacity, bookings cannot be rescheduled or transferred to a different date or time after confirmation.
If a guest chooses to vacate the pod before the end of their booked duration, no refund or partial refund will be issued for the remaining hours.
In the rare case where EasExplore Pods cannot honor a confirmed booking due to operational issues (maintenance fault, safety concerns, regulatory restriction), the Company may offer:
This is the only condition under which refunds may be issued.
Guests are responsible for entering correct booking information such as check-in time, duration and number of guests. Wrong details do not qualify for refunds.
Situations beyond anyone’s control (weather, strikes, transport delays, illness, or emergencies) do not qualify for refunds or rescheduling as pod bookings are time-sensitive.
For any queries related to cancellations or booking discrepancies, reach us at:
EasExplore Pods — Support Team
Email: easexplore@gmail.com
WhatsApp: +91 9661140991